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If your goods are faulty on arrival, you have 7 calendar days in which to inform us of the fault. Where applicable, replacement or alternative items will be processed as promptly as possible, but please be aware that it may take up to 5 working days to issue the item.

You can return unwanted goods within 7 calendar days of delivery and we will refund you the price paid for the goods.

Collections can be arranged with our couriers however there is a £15.00 for large items and £3.99 for small and medium items.  Collection charges are deducted from the refund issued on receipt of the goods. 

Please call Customer service on 01257 478648 to inform us of any damage to the item.